Privacy Policy
Last Updated: November 17, 2025
Introduction
TeeLead ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
Information We Collect
Information You Provide to Us
- Account Information: When you register or log in, we collect your email address and password (stored securely using industry-standard encryption).
- Lead Information: When you capture leads at events, we collect attendee information including:
- Name
- Email address
- Company name
- Job title
- Phone number (if provided)
- LinkedIn profile (if provided)
- Interaction notes and type
- Profile Information: We may collect your name, company affiliation, and contact information associated with your sponsor account.
Information Collected Automatically
- Device Information: We may collect information about your device, including device type, operating system, and unique device identifiers.
- Usage Data: We collect information about how you interact with the App, including features used, time spent, and navigation patterns. This data is collected through Firebase Analytics to help us understand app usage and improve user experience.
- Log Data: Our servers automatically record information when you use the App, including IP address, access times, and error logs.
Camera and Permissions
Camera Access: The App requires camera permission to scan QR codes for lead capture. We do not store, transmit, or share any images or video captured by your camera. Camera access is used solely for QR code scanning functionality.
How We Use Your Information
We use the information we collect to:
- Provide and Maintain the App: Deliver the lead capture and management services you request.
- Process Leads: Store and manage leads you capture at events, including synchronising data between your device and our servers.
- Authenticate Users: Verify your identity and manage your account access.
- Improve the App: Analyse usage patterns to enhance functionality and user experience.
- Communicate with You: Send you important updates, notifications, and support communications related to the App.
- Comply with Legal Obligations: Meet legal requirements and respond to legal processes.
Data Storage and Security
Local Storage
- Secure Storage: Sensitive information such as authentication tokens are stored using platform-specific secure storage (iOS Keychain/Android Keystore), which provides encryption at rest.
- Local Database: Lead data is stored locally on your device using an encrypted local database to enable offline functionality.
Server Storage
- Cloud Storage: Lead data is synchronised to our secure servers to enable multi-device access and data backup.
- Data Retention: We retain your data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
Security Measures
We implement appropriate technical and organisational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Secure authentication mechanisms
- Regular security assessments and updates
- Access controls and authentication requirements
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Organisation: Lead data you capture is accessible to authorised administrators within your organisation (sponsor company) for event management purposes.
- Service Providers: We may share information with trusted third-party service providers who assist us in operating the App, conducting business, or serving users, provided they agree to keep information confidential.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Third-Party Services
We use the following third-party services that may collect information:
- Google Firebase Analytics: We use Firebase Analytics (a Google service) to understand how users interact with the App. Firebase Analytics collects device information and usage data to help us improve the App. This data is collected in accordance with Google's privacy policy, available at https://policies.google.com/privacy.
- Google Firebase Crashlytics: We use Firebase Crashlytics (a Google service) to identify and fix app crashes. Crashlytics collects crash reports and device information to help us maintain app stability. This data is collected in accordance with Google's privacy policy, available at https://policies.google.com/privacy.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-Out: Uninstall the App at any time to stop data collection.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Data Controller
For users in the European Economic Area (EEA), the data controller is:
TeeLead
Email: [email protected]
Compliance
This Privacy Policy is designed to comply with:
- General Data Protection Regulation (GDPR) for EEA users
- California Consumer Privacy Act (CCPA) for California residents
- Australian Privacy Principles (APPs) under the Privacy Act 1988
- Other applicable data protection laws
By using TeeLead, you acknowledge that you have read and understood this Privacy Policy.